(When you combine it with the E-Commerce Module) It's often the simple things where the business process falls down. Ensuring that the key information points, such as delivery address & email are accurate, is a key to efficiency. Customer-driven date entry is the key to accuracy & means orders are always delivered to the correct address.

Timely support is what builds brand loyalty and trust. No matter if your team is together or across the globe, you can easily help customers in a seamless service. Identify delivery options & assist them with order changes like courier or address changes. You assist your packing team by re-printing box labels to ensure accurate delivery based on the latest changes (Packing Module needed). Easily issue credits, re-send invoices they may have missed or charge for extras needed.

Sell to customers right from this screen. If you offer phone, chat or email sales options this is all processed from here as well as payment processing.